I’m an IT professional with over 15 years of experience in Program and Project Management, and infrastructure services. Project Finances, IT Service Management. I’m also well-versed in negotiations, planning and development, relationship management, operations, and logistics coordination and scheduling.
Details
Name: Mithun Ivalkar | Age: 37 | Location: Singapore
Certifications
ITIL® 4 Managing Professional
Axelos – Singapore, December 2021
ITIL® 4 Specialist High – Velocity IT
Axelos – Singapore, December 2021
ITIL® 4 Specialist Drive Stakeholder Value
Axelos – Singapore, December 2021
ITIL® 4 Strategic Leader
Axelos – Singapore, December 2021
ITIL® 4 Strategist Digital & IT Strategy
Axelos – Singapore, December 2021
ITIL® 4 Strategist Direct, Plan and Improve
Axelos – Singapore, December 2021
ITIL® 4 Specialist Create, Deliver and Support
Axelos – Singapore, November 2021
Project Management Professional (PMP)
Project Management Institute (PMI) – Singapore, March 2020
Information Technology Infrastructure Library v4 Foundation (ITIL)
Projects In Controlled Environments Practitioner v6 (Prince2)
Axelos – Singapore, April 2020
The Open Group Architecture Framework 9.2
The Open group – Singapore, October 2019
Information Security Management ISO/IEC 27001
Certification Europe for International Organization of Standardization (ISO) – Tokyo, September 2019
Certified ScrumMaster (CSM)
Scrum Alliance – Singapore, December 2018
Certified Scrum Product Owner (CSPO)
Scrum Alliance – Singapore, December 2018
Career
Underwriter Laboratories
Sept 2019 – Present
Global Technology Compliance Leader
In this role, I lead data privacy initiatives, information security initiatives and regulatory compliance efforts. Successfully implemented GDPR Compliance Program, SOX Compliance for critical financial applications and successful implementation of ISO 27001.
Singapore | www.ul.com
Underwriter Laboratories
July 2015 – Aug 2019
Responsible for governance of over 45 IT projects, with a varying budgets from US$100K to several that are over S$500K. Developed enhanced SDLC framework combining Waterfall and Agile methodologies. Managed teams based in Singapore, United States of America, Hong Kong and Philippines.
Singapore | www.ul.com
IBM Singapore
Feb 2014 – June 2015
Successfully completed Data Center build, relocations, application migrations (SAP, CRM and others), disaster recovery between primary and secondary data centers. Managed project teams in Singapore, Malaysia and Hong Kong.
Singapore | www.ibm.com/sg-en
IBM Singapore
Apr 2012 – Feb 2014
Led team expertized in Tivoli and System monitoring, Service desk Application life cycle management, vendor management of IT Security delivery providers. Robust governance resulted in zero major incidents.
Singapore | www.ibm.com/in-en
IBM India
May 2011 – Feb 2012
Managed several organization level projects and as well as program managed Delivery Executive level initiatives of high business impact. Managed complex and commercially sensitive relationships. Developed and implemented detailed administrative procedures and processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
India – Bangalore | www.ibm.com/in-en
IBM India
May 2010 – Jan 2012
Managed several aspects of the Americas Group (AG) Project Management Office including Projects, Management Systems, Hiring and various other activities. Led several successful continuous and service improvement plans.
India – Bangalore | www.ibm.com/in-en
IBM India
Jan 2006 – May 2010
Led the acquisition of new business for IBM IT Services unit by engaging clients either directly or indirectly to receive support from the IT Services. All the applications designed by IBM for internal use were analyzed for support complexities, solution designing, and support structure formation. SLA adherence, SLA monitoring, SLA revision, SLA acceptance were among the additional responsibilities.
India – Bangalore | www.ibm.com/in-en
Abilities
Tools
Languages
For collaboration or potential opportunities, reach me at: hi@mithunivalkar.com